Documents


Become A Valued Client

Hawaii DOA Industrial Hemp Pilot Program
  Client Request Form

State of Hawaii Dispensary
  Client Request Form   IRS Form W-9

  FAQ (Frequentyly Asked Questions)


Thank you for your interest in Aeos Labs. Aeos Labs is a participant in the Hawaii Department of Agriculture (HDOA) Industrial Hemp Pilot Program and accepts business from any State of Hawaii approved dispensary.
  1. For applicants to the HDOA Industrial Hemp Pilot Program, see the Aeos Labs guide for using our testing services.
  2. For approved State of Hawaii dispensaries, see the Aeos Labs guide for using our testing services.

  Does Aeos Labs provide testing for hemp?

  1. Aeos Labs is a participant in the Hawaii Department of Agriculture (HDOA) Industrial Hemp Pilot Program

  How do I get started with Aeos Labs?

  1. For applicants to the Hawaii Department of Agriculture (HDOA) Industrial Hemp Pilot Program:
    1. Contact the HDOA for further information (see https://hdoa.hawaii.gov/hemp/)
    2. To obtain a letter of intent for hemp testing with Aeos Labs, complete the Aeos Labs Client Request form
    3. Email your completed forms to info@aeoslabs.com
    4. Allow 2-3 business days for a letter of completion
  2. For approved State of Hawaii dispensaries:
    1. Complete the Aeos Labs Client Request form and IRS Form W-9 with your dispensary information
    2. Email your completed forms to info@aeoslabs.com
    3. Use the Aeos Labs website account you receive to sign in and place an order

  How do I place an order?

  1. For approved applicants to the Hawaii Department of Agriculture (HDOA) Industrial Hemp Pilot Program:
    1. Refer to the HDOA Industrial Hemp Pilot Program guidelines to submit your sample for testing
  2. For approved State of Hawaii dispensaries:
    1. Sign in to your Aeos Labs account
    2. Click MENU in the top right
    3. Click ORDER TESTING in the slide out menu on the left
    4. Click the PLACE A NEW ORDER button
    5. Input your order information and click the SUBMIT button

  How do I schedule sampling?

  1. For approved applicants to the Hawaii Department of Agriculture (HDOA) Industrial Hemp Pilot Program:
    1. Refer to the HDOA Industrial Hemp Pilot Program guidelines to submit your sample for testing
    2. Aeos Labs staff will contact your company representative to schedule a sampling date and time
  2. For approved State of Hawaii dispensaries:
    1. Place an order for samples on the Aeos Labs website
    2. Aeos Labs staff will contact your dispensary representative to schedule a sampling date and time

  When is testing completed?

  1. For approved applicants to the Hawaii Department of Agriculture (HDOA) Industrial Hemp Pilot Program:
    1. Testing will be completed within 3 business days
    2. Once tests are finalized, results will be reported to HDOA for review
  2. For approved State of Hawaii dispensaries:
    1. On average, the full battery of state required tests for dispensaries takes about 1 week to complete
    2. Once all tests results are finalized, the Certificate of Analysis (COA) report will be automatically generated and uploaded to the Aeos Labs website

  How do I view reports?

  1. For approved applicants to the Hawaii Department of Agriculture (HDOA) Industrial Hemp Pilot Program:
    1. Once tests are finalized, results will be reported to HDOA for review
    2. Reports will be communicated directly via email following approval by HDOA
  2. For approved State of Hawaii dispensaries:
    1. Sign in to your Aeos Labs account
    2. Click MENU in the top right
    3. Click MY ACCOUNT and then VIEW REPORTS in the slide out menu on the left
    4. Click the VIEW link to see the Certificate of Analysis (COA) report
    5. The eye icon can be used to view the corresponding order

  How do I update business/account information?

  1. If you need to make business/account changes, update your Aeos Labs Client Request form
  2. Email your revised form to info@aeoslabs.com
  3. Allow 2-3 business days for changes to be made